Infact, with that they wanted to allow incoming emails (essentially a locked) but just make it easier for them to navigate in the admin console. Someone opened Bug 24919 - Extra Account Status (Left the company) but they didn't direct the RFE towards not counting in licenses. The locked status can be set, if you suspect that a mail account has been hacked or is being used in an unauthorized manner. Locked - When a mailbox status is locked, the user cannot log in, but mail is still delivered to the account. A closed account does not change the account license. Please visit our website to find out more. This status is used to soft-delete an account before deleting the account from the server. Zimbra Outlook Connector License Failure Zimbra Connector for Outlook is not compatible with this edition of the Zimbra Collaboration Server. I will be opening a bug for this as Zimbra should provide a better mechanism for accounting for number of licenses, and 'closed' accounts should not count against your number of licenses.įor 5.0.6: Bug 26499 - Error message in Outlook when number of mailboxes breach the number of licensed mailboxesĬlosed account status wasn't originally intended to not count against licenses:Ĭlosed - When a mailbox status is closed, the login is disabled, and messages are bounced. You can control whether ZCO should place these messages in the Inbox or the Sync Issues folder.